Privacy Policy

Most Recent Update: 04/25/2024

This Privacy Policy explains how XP Auto Center, Inc. collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://xpautocenter.com. 

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, and while making a reservation.  Personal information we collect directly from you may include first and last name, address, email address, and phone number. 

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. 

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information and geographic location.

USE OF PERSONAL INFORMATION 

We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent. 

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

We use information collected from our advertising partners to market our products and services to you.

We will neither share nor sell your information to third parties for the purpose of marketing.

We may use third-party service providers to assist us with providing our products and services to you and we may share your information with such third parties for these limited purposes. 

  • We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy. 
  • We use Shopify to provide our online store. Shopify uses and processes your information in accordance with its privacy policy available at https://www.shopify.com/legal/privacy. 

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

EMAIL AND TEXT MESSAGE COMMUNICATIONS 

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. 

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPT IN CONSENT: By submitting your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

YOUR PRIVACY RIGHTS 

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at info@xpautocenter.com

CHANGES TO THE THIS PRIVACY POLICY 

We may update this Privacy Policy at any time. Please review it frequently. 

INFORMATION FOR CALIFORNIAN CONSUMERS

The California Consumer Privacy Act of 2018 (“CCPA”) provides several rights to California residents with regards to the collection, disclosure, sale, and deletion of their Personal Data. XP Auto Center California Privacy Notice set forth in Schedule 2 (California Privacy Notice) describes in more detail XP Auto Center’s compliance with CCPA and how residents of California may exercise their CCPA Rights. If a User has questions about exercising their CCPA Rights, please contact us as set out below.

USERS BASED IN THE EUROPEAN UNION OR THE UNITED KINGDOM

For purposes of the EU’s General Data Protection Regulation (“GDPR”), and the UK GDPR, the data controller is XP Auto Center., with an office at 1235 Truman St. Unit 130, San Fernando, CA 91340, USA.
XP Auto Center is headquartered in the United States. By using any of the Services from outside the United States, Users acknowledge that their Personal Data will be accessed by XP Auto Center or transferred to XP Auto Center in the United States and to those entities listed in Section III of this Privacy Policy who are located around the world; and that User Personal Data will be transferred to, and stored and processed in, the United States or elsewhere in the world where XP Auto Center servers are located.

CONTACT INFORMATION 

If you have any questions about this policy or our privacy practices, please contact us at info@xpautocenter.com.